Privacy Policy

Last updated: May 2026  |  Effective date: 1 May 2026

Trikaal E-Mobility Pvt. Ltd. ("Trikaal EV", "we", "us", or "our") operates the website trikaalemobility.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. Information We Collect

a) Information you provide directly

• Enquiry & contact forms: Name, phone number, email address, city, and any message you write.
• Test drive or dealer requests: Same contact details plus vehicle interest.

b) Information collected automatically

• Log data: IP address, browser type, operating system, pages visited, and date/time of visit.
• Cookies: Session cookies to keep your browsing session working correctly. We do not use tracking or advertising cookies.

2. How We Use Your Information

• To respond to your enquiries and schedule callbacks or test drives.
• To send you product information or offers you have requested.
• To improve website performance and user experience.
• To comply with applicable Indian laws and regulations.

We do not sell, rent, or trade your personal data to any third party.

3. How We Share Your Information

We may share your data with:

• Authorised dealers: Only if you request a dealer contact or test drive in their area, and only the minimum information needed.
• Service providers: Hosting and IT support partners who process data only on our instructions.
• Law enforcement: If required by applicable Indian law, court order, or government authority.

4. Data Storage & Security

Your data is stored on secure servers located in India. We use industry-standard measures including HTTPS encryption and access controls to protect your data. However, no internet transmission is 100% secure.

5. Cookies

We use only essential session cookies required for the website to function. These are deleted when you close your browser. We do not use Google Analytics, Meta Pixel, or any advertising trackers.

6. Your Rights

Under applicable Indian data protection laws, you may:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, email us at info@trikaalemobility.com.

7. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect changes. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, write to us at:

Trikaal E-Mobility Pvt. Ltd.
S. No. 42, Xrbia Road, Nere Dattawadi, Pune, Maharashtra 411033, India
Email: info@trikaalemobility.com
Phone: +91 8830702400